About Etienne
Built so multi-location medspa owners stop spending Sunday nights in Excel.
Where this started
Jim spent eight years selling revenue intelligence to Fortune 500 manufacturers and retailers. He closed deals that put reporting in front of operators who had never seen their numbers laid out that clearly before. Multiple President's Club finishes. He knew what it felt like to hand someone a document that changed how they ran their business.
Then his wife started going to a multi-location medspa. One of her providers left. She asked the front desk about it and got a shrug.
The location near their home felt slower every month. The medspa owners were paying thousands a month for booking software that could not tell them which location was bleeding cash or why.
He built Etienne to fix that gap.
Not software. A service.
Etienne is done-for-you revenue recovery for multi-location medspas. You send a CSV export from your booking system. We deliver a 4-page audit in 48 hours and run the recovery playbook with you.
There is no platform to log into. No dashboard to learn. No onboarding call with an account manager who hands you off to a success team. When you hire Etienne, you hire Jim. Every audit, every report, and every recovery plan goes through him directly.
Your booking software is good at what it does. Etienne handles what it was never designed to do: tell you exactly where revenue is leaking, by location, by dollar amount, and what to do about it.
Jim Stephen
Founder & CEO
Eight years closing enterprise deals with Fortune 500 manufacturers and retailers, including multiple President's Club finishes, before building Etienne to bring that same level of revenue analysis to the medical aesthetics market.
Jim runs every engagement personally. He reads your data, writes your audit, and runs the recovery sessions. There is no junior analyst doing the work between calls. You have direct access to the person who built this.