About Etienne
Built so multi-location medspa owners stop spending Sunday nights in Excel.
Where this started
Jim spent eight years selling revenue analytics to Fortune 500 manufacturers and retailers. Multiple President's Club finishes. He learned this the hard way: the analysis never saved anyone. The companies that recovered the money were the ones where somebody checked the number every single week and asked, out loud, why the fix hadn't shipped.
Then his wife started going to a multi-location medspa. One of her providers left. She asked the front desk about it and got a shrug.
The location near their home felt slower every month. The owners were paying thousands a month for booking software that could not tell them which location was bleeding cash or why. And even when they suspected, nobody was closing the loop.
He built Etienne to be the somebody who closes the loop.
Not software. An operating system, run by a person.
Etienne is revenue recovery and exit readiness for multi-location medspas. Start free with a Leakage Map. Then run the 90-day Exit Engine: your team executes the fixes, Jim runs the system that makes execution happen and gets counted against a locked baseline. The paper trail sits in your future data room.
There is no platform to log into. No dashboard to learn. No account manager who hands you off to a success team. When you hire Etienne, you hire Jim. He locks the baseline, writes the fixes, runs the Monday numbers, and asks why any fix that stalled, stalled.
Your booking software is good at what it does. Etienne handles what it was never designed to do: turn the same operations that recover $300K/year of leakage into the operating cadence PE buyers pay a premium for.
Jim Stephen
Founder & CEO
Eight years closing enterprise deals with Fortune 500 manufacturers and retailers, including multiple President's Club finishes, before building Etienne to bring that same discipline to the medical aesthetics market.
Jim runs every engagement personally. He locks the baseline, writes the fixes, and runs the Monday numbers. There is no junior analyst doing the work between calls. You have direct access to the person who built this.